favehotel Kusumanegara ★★★

Breakfast enak.

Tidak ada

Hotel Bagus, tidak terlalu jauh dengan Malioboro, Alun- Alun

Saya Reservasi dg Breakfast di Booking.com tapi ketika Ci Room Only, dan FDA tidak konfirmasi ulang kamar yang saya Resev.AC Kamar 328 Berisik, kamar bau awal masuk.Tapi gak masalah, karna Connecting Room dengan Orangtua saya di Room 326.Kamar tidak ada Gula,Teh & Kopi, Minta Gula ke FO jawaban nya TIDAK ADA!!Sekelas Fave tidak punya Gula..? Pagi mau Bfast Waiter info Kamar saya RO, katanya mau konfirmasi ke FO,,ditunggu lama gak ada yg dateng Ngomong ke Saya bahwa kamar saya RO! Tolong di benahi lagi Pelayanan ,,SOP nya seperti Apa ...Jangan sekedar cuma minta maaf terus Ngomong akan kami benahi...Tapi nyatanya ZOnKkk

Staf ramah

Ac tidak dingin. Saya tidak tau kenapa saat sblm menyelesaikan pembayaran dan setelah menyelesaikan total pembayaran di booking.com harganya jd berubah naik.

semua ok.

Pelayanan bagus tidak ribet

Tempatnya nyaman bersih

Dulu pernah nginep di fave, kamar nya bersih bgt, lantai nya bersih.. nginep kedua, lantai nya kaya bekas pel ngga kering..jadi berbekas.. Wastafel nya berisik,

Kamar yg bersih, nyaman dan breakfast yg beraneka macam menunya, mulai dari makanan pembuka sampai pudding, komplit utk setara hotel bintang tiga

Sayang tdk ada water heater pembuat kopi dan teh, padahal di fasilitas kamar dituliskan ada

Stafnya ramah dan cukup membantu.

1. Sarung Bantal masih terasa bau apek 2. Kartunya susah kebaca sama pintu kamar 215

Lokasi

Air minum dan teko pemanas air tdk tersedia di kamar.

value for money

the parking area really needs to be reviewed for its capacity because it seems that the hotel does not have parking spaces in any city. Vehicle safety is a concern for consumers to stay overnight.

I like the room and location.

Lack of basic facilities such as breakfast. In fave usually got breakfast but on that day no breakfast.

When we entered the lobby area, we saw this seems like a pretty good and comfortable hotel

But when we got our rooms, we were really disappointed. From the 3 rooms we rented, all of them were in a very bad smelling state. 2 rooms don't have door lock from inside. 1 room had a clogged sink. The sheets and blanket had some stains. We got air freshener from the front office, but the deodorizer couldn't overcome / remove odors from our room. We also got breakfast which was not good in terms of taste and basic equipment for serving breakfast. Many other hotel guests also complained that the hotel did not provide milk. Toast bread is also not provided, but you have to ask from the waiter. There are also waiters who help serve food without wearing a mask. Of course it makes us feel uncomfortable. Our advice: 1. Even though this hotel is a budget hotel, but please improve the cleanliness of the rooms, provide breakfast according to standards and improve the taste of food. 2. Make sure all hotel staff continue to carry out health protocols according to applicable procedures, so hotel guests still feel comfortable and safe while in the hotel. 3. Make sure all of the equipment in the room is in good condition and functioning properly too. In the future, hopefully this hotel is not only good in appearance, but also can provide good comfort for all hotel guests. THANK YOU

The staffs were friendly

I had my AC Leak, but seems like they fixed it while i was out of my room ( which is great service). Overall, amazing